1. Information we collect

Information you give us: your name and mobile number via our booking/callback form, and your address when you book a home visit. If you contact us by phone, WhatsApp, or email, we receive the details you share.

Information collected automatically: basic technical data such as browser type and pages visited, if analytics or cookies are used (see Section 6).

We do not collect payment card details through this website. Payment is made in person at the time of service.

2. How we use your information

Only to: contact you to schedule, confirm, or carry out a repair; provide quotes, service updates, and warranty support; respond to enquiries; and keep basic records of completed jobs.

3. How we share your information

We do not sell, rent, or trade your personal information. We share it only with our own technicians so they can attend your booking, or where required by law.

4. Data retention

We keep your information only as long as needed to provide the service and honour the warranty period, then delete or anonymise it.

5. Your rights

You may ask us to access, correct, or delete your personal information at any time by emailing mrservicenow12@gmail.com or calling +91 8807311209.

6. Cookies and analytics

Our website may use basic cookies or analytics tools to improve the site. You can disable cookies in your browser; the site still works.

7. Data security

We take reasonable measures to protect your information, though no internet transmission is completely secure.

8. Third-party links

Our site may link to third-party services (e.g., WhatsApp, Google Maps). We are not responsible for their privacy practices.

9. Children’s privacy

Our services are intended for adults. We do not knowingly collect information from children.

10. Changes

We may update this policy; the latest version is always posted here with a revised date.